Return / Refund Policy
- We make great efforts to process your order and customize and print the wallpapers according to your specific requirements. However, certain circumstances may lead you to return the product. Such instances are clearly highlighted in our Return / Refund Policy.
- Please note that if the same design is ordered a week or a month or more apart, there may be some colour variation between the first order and the subsequent order as this is a custom print process, and due to change of material lots (paper and ink), we cannot promise the same exact colours.
- We request you to kindly read the Terms & Conditions stated below carefully before placing an order at CJSheth Wallpaper
You may return the product in case of:
- Damaged or tampered with order packaging at the time of receipt.
- Incorrect item or product sent by us.
- Return in case of tampered packaging.
At the time of receipt, if you find your order packaging to be open, damaged, or tampered then we strongly suggest that you DO NOT accept your order. In such cases you must:
- Ask the courier to take the order back.
- Inform us immediately (within 24 hours) about the situation by sending an email to Jinesh.sheth@cjsheth.com so that we can take corrective action at the earliest.
Return in Case of Incorrect Order:
- If you find that the product delivered to you is incorrect and does not match the design and/or size specifications provided by you, you must:
- Inform us about the discrepancy by sending an email to orders@cjshethwallaper within 24 hours of order receipt.
- Email us photo proof of the discrepancy in your order within 24 hours at orders@cjshethwallaper.
- Send us back the order in its original shipping package within 5 working days.
